Managed services are services that a third-party company takes care of for you. This third-party company is the Managed Service Provider. They will sell their services for a flat monthly fee. That means you can focus on other crucial things about your company.
MSPs provide you with practical, predictable, and efficient services, and they reduce your stress. However, they must follow the best practices below.
- Their IT Service Management Methodology must be well-defined.
- They must provide a comprehensive description of their services. It means they are more likely to fulfill their promises.
- MSPs must be up to date with the latest technology and staff skills. Otherwise, you won’t benefit much from their involvement.
- They must follow the best practices in cyber security. They must have a well-audited cyber security plan.
- An MSP must have a plan for business continuity.
Cloud services are provided by various cloud service providers. These include owning space or computing power on a server. And they have many payment models depending on whether it is a software-as-a-service, platform-as-a-service, or infrastructure-as-a-service. But most cloud service providers provide a pay-as-you-go model.
More info: Managed Help Desk Services
