As a regular user of QuickBooks, coming across technical errors when connecting with the financial institution is a common occurrence. QuickBooks Error Code CC-501 is one such error encountered when connecting QuickBooks to the bank for transactions. This error is generally caused due to a wrong transaction, server maintenance, or when establishing a direct deposit. The present discussion shall attempt to fix this problem by using easy troubleshooting solutions.
Method: Deactivate the Account
If the error still continues to occur, users should try deactivating the account. The steps for the deactivation are given below:
- Access QuickBooks and then visit the Tools menu.
- Herein, the user is required to Choose the list of Accounts.
- Following that, hit on the Edit option.
- After that, click on Online Services, and follow up by hitting on Deactivate.
- Subsequent to that, hit on Yes.
- Now, click on Setup Now and tap on Ok.
- To conclude, click on Finish.
- Subsequently, click on the Validate File option to ensure its correctness. Once that is done, hit on Ok.
- Now, proceed to the Tools menu and head to the Account List.
- Tap on Online Services and click on the Edit option besides the account.
- Hit on Setup and after that, incorporate the login information related to your bank.
- Conclude the process by clicking on the option to Save a password and then click on Connect.
